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Site Map: Write a Cover Letter Land a Job About Susan Ireland |
Sample Resume |
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| Here's the e-resume version for posting online, formatted according to the E-Resume Guide. | |||||
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Charles C. Schulze IT PROFESSIONAL QUALIFICATIONS * Fourteen years as a computer professional, including three years as an IT professional. * Productive self-starter with a strong work ethic; consistently achieve goals. * Proven experience in network/hardware/operating system troubleshooting, PC assembly, system integration, technical support, biometric scanners, and customer service helpdesk. SKILLS Networking PROFESSIONAL EXPERIENCE WILDWOOD COMMUNICATIONS, St. Louis, Missouri, 2006 * Provided technical customer support in Wildwood NCC, including first- and second-level network troubleshooting. * Determined whether problems were due to connectivity or if they were higher layer problems. * Dispatched technician to site if necessary. * Determined if latency was due to over-utilization or congestion. * Investigated problems with DNS servers and our zone files. * Gathered information on BGP sessions on our core Juniper and Cisco Routers. * Determined if routing loops were occurring and if so, escalated to second level. * Documented firewall issues and escalated accordingly. * Ranked first or second in cases logged and cases closed. INDEPENDENT IT CONSULTANT, Webster Groves, Missouri, 2005 - 2006 * Integrated time and attendance system, utilizing biometric scanners with Ceridian payroll system. * Restructured and reintegrated LAN, including new IP blocks, new ISP, and renumbering stations. Project involved continuous coordination with comptroller and general manager. * Designed, configured, and installed NT 4.0 Network client and server for Delray Financial Corp. * Created Access database program for IT vendor to manage its client contacts. * Configured NT 4.0 servers and workstations for local IT vendor. TIMEOMATION, St. Louis, Missouri, 2004 - 2005 * Managed technical sales, support, and installation of computerized time and attendance systems, including integration of biometric scanners (networked or standalone). * Designed, configured, and installed computerized access control systems. * Designed, sold, and configured computerized security guard recording systems that used bar codes. * Managed entire project, including sales and support of master clock systems for St. Louis Science Center and Planetarium renovation. DISNEY CORPORATE SOLUTIONS, INC., East St. Louis, Missouri, 2003 - 2004 * Technical account management and support of all forms of imaging solutions, including micro graphics, document imaging systems and solutions, scanners and services. * Provided support of installation, troubleshooting, and training. * Promoted to OTG imaging systems expert. * Managed entire project of the integration of a microfilm imaging system into digital imaging system for St. Louis County Recorders Office. * Coordinated planning, design, and installation of a document imaging system for George Washington University School of Medicine - Department of Surgery/Division of Pediatric Surgery. BROWN & WHITE, St. Louis, Missouri, 1993 - 2003 * Technical Manager for manufacturers' representative, managing sales and technical support cycle for medical, diagnostic, and high-tech surgical equipment within a four-state area. * Provided post-sales training for manufacturers and offered consultant services to dealers in Missouri. * Supervised operations and all payroll preparation. Managed four employees. * Provided computer training for all employees on word processing and spreadsheet functions. EDUCATION B.A., Business/Marketing, University of Northern Illinois CCNA, Cisco Networking Academy, February 2007 |
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